Privacy Policy

1. Introduction

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or make a purchase from us. By using our website, you agree to the terms outlined in this policy.

2. Information We Collect

We may collect the following information:

  • Personal details: name, email address, phone number, billing address, shipping address

  • Payment information (processed securely through third-party payment providers; we do not store full card details)

  • Order history and preferences

  • Website usage data, including pages visited, device information, and browser type

  • Communications you send to us (support requests, messages, etc.)

3. How We Use Your Information

We use your information to:

  • Process and deliver orders

  • Provide customer support

  • Improve our website, products, and services

  • Send order updates and optional promotional messages

  • Prevent fraud and enhance security

  • Comply with legal requirements

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable essential website functions

  • Remember your preferences

  • Analyse traffic and improve site performance

  • Support marketing and advertising campaigns

You may disable cookies through your browser settings, but some features of the site may not function properly.

5. Sharing Your Information

We may share your information with:

  • Payment processors

  • Shipping and logistics providers

  • Fraud prevention services

  • Analytics and marketing tools

  • Professional service providers (IT, legal, etc.)

We never sell personal data to third parties.

6. Data Storage and Security

We use reasonable administrative, technical, and physical safeguards to protect your information.
However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. International Transfers

As we operate globally, your information may be transferred to servers located in other countries. By using our website, you consent to these transfers.

8. Your Rights

Depending on your location, you may have the right to:

  • Access, update, or delete your personal information

  • Restrict or object to certain processing activities

  • Request data portability

  • Opt out of marketing communications at any time

To exercise these rights, contact us via the details on our website.

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes take effect once posted on our website.

10. Contact Information

If you have questions about this Privacy Policy or how your data is handled, please contact us using the information provided on our website.